Privacy Policy
Last Updated: December 30, 2024
FinePost ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.
1. Information We Collect
1.1 Information You Provide
- Account Information: Email address, name, and authentication data when you create an account
- User Content: Text content you submit for conversion, uploaded images
- Payment Information: Billing details processed through our payment provider (we do not store full payment card details)
- Communications: Messages you send to our support team
1.2 Information Collected Automatically
- Usage Data: Features used, conversion history, timestamps
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, pages viewed
- Cookies: Session cookies for authentication and preferences
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process your content conversions using AI technology
- Process payments and manage subscriptions
- Send service-related communications
- Improve and optimize our Service
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Data Processing and AI
3.1 AI Processing
Your content is processed using Google Gemini AI to provide conversion services. Content sent to the AI is:
- Used solely for the purpose of providing the requested conversion
- Not used to train AI models
- Processed in accordance with Google's AI Terms
3.2 Data Retention
- Conversion History: Stored until you delete it or close your account
- Account Data: Retained while your account is active
- Payment Records: Retained as required by law (typically 5-7 years)
4. Data Storage and Security
4.1 Data Location
Your data is stored on servers located in India (Mumbai) through our infrastructure provider, Supabase.
4.2 Security Measures
We implement appropriate technical and organizational measures including:
- Encryption in transit (TLS/SSL)
- Encryption at rest
- Access controls and authentication
- Regular security assessments
5. Data Sharing
We do not sell your personal data. We may share your information with:
| Recipient | Purpose | Data Shared |
|---|---|---|
| Supabase | Infrastructure & Authentication | Account data, content |
| Google (Gemini AI) | Content processing | Text content for conversion |
| Payment Processors | Payment processing | Billing information |
| Legal Authorities | Legal compliance | As required by law |
6. Your Rights
6.1 All Users
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your data in a portable format
6.2 EEA/UK Residents (GDPR)
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
6.3 California Residents (CCPA)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale (we do not sell personal data)
- Right to non-discrimination
To exercise your rights, contact us at support@finepost.app
7. Cookies
We use essential cookies for:
- User authentication
- Session management
- Security
You can control cookies through your browser settings. Disabling cookies may affect Service functionality.
8. International Data Transfers
If you are located outside India, your data will be transferred to and processed in India. By using the Service, you consent to this transfer. We ensure appropriate safeguards are in place for international transfers.
9. Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. The "Last Updated" date indicates when changes were made.
12. Contact Us
For privacy-related inquiries or to exercise your rights: support@finepost.app
We will respond to your request within 30 days.
13. Legal Basis for Processing (GDPR)
| Processing Activity | Legal Basis |
|---|---|
| Account creation | Contract performance |
| Content conversion | Contract performance |
| Payment processing | Contract performance |
| Service communications | Legitimate interest |
| Security measures | Legitimate interest |
| Legal compliance | Legal obligation |
By using FinePost, you acknowledge that you have read and understood this Privacy Policy.